Refund policy

Thank you for choosing [ bv photography events ]. We are committed to providing high-quality photography and decoration services and products. Please read our Return & Refund Policy carefully before making a booking or placing an order.

1. Booking Advance

  • A booking advance of 30% to 50% is required to confirm your photography session or event.
  • The booking advance is non-refundable, as it reserves your date and time. This is a common practice in photography services.

2. Cancellation Policy

  • More than 14 days before the scheduled session: Remaining balance (if already paid) will be refunded after deducting the non-refundable booking advance.
  • 7–14 days before the session: 50% of the amount paid (excluding the booking advance) will be refunded.
  • Less than 7 days before the session: No refund will be provided.
  • No-show: No refund will be issued. These types of tiered cancellation policies are widely used by photography businesses.

3. Rescheduling

  • One reschedule is allowed if requested at least 7 days before the scheduled date.
  • Rescheduling is subject to studio availability.
  • Emergency situations may be considered at our discretion.

4. Digital Photos

Due to the nature of digital products:

  • All edited digital images are non-returnable and non-refundable once delivered.
  • If there is an editing mistake or technical issue, we will correct it at no additional cost.

5. Printed Products

Printed products such as:

  • Photo Albums
  • Photo Frames
  • Canvas Prints
  • Enlargements
  • decoration

can be replaced only if:

  • They arrive damaged.
  • There is a manufacturing defect.
  • The wrong product was delivered.

Damage must be reported within 48 hours of delivery with clear photos. Similar reporting windows are common for photography product businesses.

6. Refund Processing

If a refund is approved:

  • It will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method.

7. Studio Cancellation

If [bv photography events] cancels the booking due to unforeseen circumstances:

  • Customers may choose a new available date, or
  • Receive a 100% refund of all payments made. Full refunds for studio-initiated cancellations are standard practice.

8. Customer Responsibilities

Customers are responsible for:

  • Arriving on time.
  • Providing accurate event details.
  • Obtaining permission for photography at venues where required.

9. Contact Us

For return or refund requests, contact us:

[bv photography events]
Phone: +91-8105058801
Email: support@bvphotographyevents.online
Address: [branch -1 Hebbagodi, and Branch -2 Gollhalli, Bangaluru-560099

Recommended Policy for Your Studio

Since 2013  operate a photography studio, I recommend this customer-friendly approach:

  • 40% non-refundable booking advance
  • Free rescheduling once with at least 7 days' notice
  • 100% refund if the studio cancels
  • No refunds after digital photos have been delivered
  • Replacement only for damaged or defective printed products
  • Refunds processed within 7 business days